Do your clients find your
services prompt?
Are you a Reputed
Service Provider?
Is your client list
growing?
If the answer to any one of these questions is a ‘NO’ then we advise you to look inwards, the issue may lie with you. For all the clients getting a prompt and on-time service is of prime importance, they feel secure with such service partners.
And what’s stopping you from being prompt? Is it the old way of doing business?
RSHRIS brings you a highly effective tool to manage your service staff: The Field Force Tracker.
RS-FFT is the field service management software necessary for every industrial service providing company. It is a complete field service management solution to support various areas, including
- Service order placement,
- Staffing
- Scheduling
- Technician assignment depending on skills and availability
- Route optimisation
- Equipment allocation and
- Managing field force
When it comes to field service, only comprehensive tools that support end-to-end processes can help you improve the customer experience and reduce operating costs. RS Field Force Tracker leads your enterprise on the path of
Improved productivity,
Increased revenue, and
High customer satisfaction
Features of the RS-Field Force Tracker
Intelligent scheduling
scheduling periodic
maintenance
optimal route planning
service reports & records
onsite presence verification
with selfie & geo tag
Live Updating of the
tasks performed by your Service Engineers
RS-Field Force Tracker - Mobile Interface
8 Advantages of RS Field Force Tracking Solution
Improved communications
Saving time and money
Increased productivity
Improved visibility
Optimal employee experience
Lower overhead costs
Smart Attendance
Time-Saving Reporting
8 Advantages of RS Field Force Tracking Solution
Improved communications
Saving time and money
Increased productivity
Improved visibility
Optimal employee experience
Lower overhead costs
Smart Attendance
Time-Saving Reporting
Benefits of the RS-Field Force Tracker to Users:
Benefits to the Manager:
Benefits to the Field Staff:
Benefits to the Manager:
- Effective online monitoring of the Field Service Staff
- Completed tasks and Current task
- Schedule service engineers daily schedule
- Consolidate reports Service Engineer visits in a month
- Consolidated client-wise visits in a month
- Consolidated client-wise tasks completed in a month
- Consolidated Service engineer monthly travel kilometres
Benefits to the Field Staff:
- Mark Attendance from the Field
- Geolocation automatically captured
- Apply for leave from the field itself
- Enter the details of the tasks performed from the field itself
- Daily self-attendance and performance report visible
- Reminder for future appointments can be auto-generated